Privacy Policy

Welcome to RaceRegs.ai! Before you access our services, please read this Privacy Policy.

This Privacy Policy describes how RaceRegs LLC ("RaceRegs," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website at raceregs.ai and our AI-powered racing regulation assistance services (collectively, the "Services").

This Privacy Policy applies to all users of our Services and should be read together with our Terms of Service. By using our Services, you agree to the practices described in this Privacy Policy.

Important for Racing Safety: Our Services provide educational information about racing regulations. We emphasize that users must always verify safety-critical information with official sources and certified professionals.

1. Information We Collect

Personal Information You Provide

When you create an account or use our Services, we may collect:

• Account Information: Email address, password, name (if provided)
• Payment Information: Billing details for paid subscriptions (processed securely through third-party payment processors)
• Communications: Messages you send to our support team at support@raceregs.ai
• Feedback: Ratings, comments, and suggestions you provide about our Services

Information Automatically Collected

When you use our Services, we automatically collect:

• Usage Data: Questions you ask, responses generated, feature usage patterns, session duration
• Device Information: IP address, browser type, device type, operating system
• Log Data: Access times, pages viewed, errors encountered, referral sources
• Cookies and Similar Technologies: See our Cookie Policy for details
• Device Fingerprinting: Technical characteristics used for service functionality (see below)

AI Interaction Data

• Queries: Questions you ask our AI assistant about racing regulations
• Responses: AI-generated answers and recommendations
• Conversation History: Your chat sessions for service improvement and support
• User Preferences: Settings and customizations you make

Device Fingerprinting for Service Functionality

We use device fingerprinting exclusively to ensure fair usage of our free tier services and prevent abuse.

What We Collect:

• Browser Characteristics: User agent, platform, language settings, timezone
• Display Information: Screen resolution, color depth, pixel ratio
• Hardware Details: Number of CPU cores, touch support capability
• Canvas Rendering: Unique patterns from browser's graphics rendering (non-personally identifiable)
• WebGL Information: Graphics processing capabilities
• Browser Features: Installed plugins, MIME types, cookie enablement
• Local Visitor ID: Randomly generated identifier stored in your browser

Purpose: This fingerprint is combined with your IP address to track API usage limits for free tier users, ensuring fair access to our services while preventing automated abuse.

Data Handling:

• Fingerprints are hashed (SHA-256) and cannot be reversed to identify specific devices
• No cross-site tracking or advertising use
• Cannot be linked to your personal identity
• Local visitor IDs remain on your device and are not shared with third parties

Note: We do not collect sensitive personal information such as race, religion, health data, or financial account numbers beyond what's necessary for payment processing.

2. How We Use Your Information

We use your information for the following purposes:

Service Provision

• Provide AI-powered racing regulation assistance
• Generate personalized responses to your queries
• Maintain your account and subscription
• Process payments and billing

Service Improvement

• Improve AI response accuracy and relevance
• Develop new features and capabilities
• Analyze usage patterns to optimize performance
• Train and refine our AI models (only with non-personally identifiable data)

Communication

• Send account-related notifications
• Provide customer support
• Send service updates and important notices
• Respond to your inquiries

Legal and Security

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Ensure platform security and safety

AI Training: We may use anonymized conversation data to improve our AI models, but we do not train on personally identifiable information or private conversations without explicit consent.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our Services:

• Cloud Computing: Amazon Web Services (AWS) for hosting and data processing
• Payment Processing: Stripe or similar providers for subscription billing
• Analytics: Google Analytics 4 for website usage analytics (with user consent and CCPA compliance)
• Customer Support: Tools to help us respond to your inquiries

Google Analytics 4 Disclosure

Important: We implement privacy-first analytics with CCPA compliance and Global Privacy Control (GPC) support.

We use Google Analytics 4 only with your consent or when legally permitted. Our implementation includes:

Automatic Privacy Protections:

• Global Privacy Control (GPC) Respect: If your browser sends a GPC signal, we automatically disable analytics
• No Advertising Features: We have disabled advertising and remarketing features
• No Cross-Site Tracking: We do not share data for advertising purposes

When Analytics is Enabled (with your consent): Google Analytics collects limited information such as:

• Pages you visit and time spent on each page
• How you arrived at our site (referral source)
• Your general location (city/region level)
• Device and browser information
• User interactions and behavior patterns

Cookies Used by Google Analytics (only when enabled):

• _ga: Distinguishes unique users and expires after 2 years
• _ga_G-E2WMV0W6S6: Stores session state and expires after 2 years

Your Privacy Control Options:

1. Visit our Privacy Controls page at raceregs.ai/privacy-controls to opt out
2. Install the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
3. Enable Global Privacy Control (GPC) in your browser settings
4. Use our "Do Not Sell My Info" link in the footer

Data Deletion: When you opt out, we immediately:

• Disable analytics tracking
• Clear existing analytics cookies from your browser
• Stop collecting new data about your usage

For more information about Google's privacy practices, visit: https://policies.google.com/privacy

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government investigations
• Protection of our rights and property
• Prevention of illegal activities or safety threats

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

With Your Consent

We may share information with your explicit consent for specific purposes not covered above.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Limited employee access on a need-to-know basis
• Infrastructure Security: Secure cloud hosting with AWS
• Regular Monitoring: Continuous security monitoring and updates
• Incident Response: Procedures for handling potential security incidents

However, no online service is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained while your account is active
• Conversation History: Retained to improve service quality and provide support
• Usage Analytics: Aggregated data may be retained indefinitely in anonymized form
• Legal Compliance: Some data may be retained longer to comply with legal obligations

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights (All Users)

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal restrictions)
• Portability: Request a copy of your data in a portable format

California Residents (CCPA)

Under the California Consumer Privacy Act, you have additional rights:

• Right to Know: Detailed information about our data collection and sharing practices
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information (we don't sell data)
• Non-Discrimination: We won't discriminate against you for exercising your rights

CCPA Compliance Features:

• Automatic GPC Compliance: We automatically respect Global Privacy Control (GPC) browser signals
• Privacy Controls Page: Visit raceregs.ai/privacy-controls to manage your preferences
• Do Not Sell My Info: Available in our footer and privacy controls page
• Immediate Effect: Opt-out requests take effect immediately

Global Privacy Control (GPC)

We automatically detect and respect Global Privacy Control signals. If your browser or device sends a GPC signal:

• Analytics tracking is automatically disabled
• No opt-out action required from you
• We treat the GPC signal as a valid request to opt-out of data sharing
• This complies with California's CCPA requirements for honoring opt-out preference signals

Other State Laws

We also comply with privacy laws in other states, including:

• Virginia Consumer Data Protection Act (VCDPA)
• Colorado Privacy Act (CPA)
• Connecticut Data Privacy Act (CTDPA)
• Utah Consumer Privacy Act (UCPA)

How to Exercise Your Privacy Rights:

1. Online Privacy Controls: Visit raceregs.ai/privacy-controls for immediate opt-out
2. "Do Not Sell My Info" Link: Available in our website footer
3. Email Us: Contact support@raceregs.ai for other privacy requests
4. Automatic GPC: Enable Global Privacy Control in your browser settings

We will respond to privacy requests within the timeframes required by applicable law (typically 45 days for CCPA requests).

7. International Users and Data Transfers

Our Services are primarily intended for users in the United States. If you access our Services from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

By using our Services, you consent to the transfer of your information to the United States for processing in accordance with this Privacy Policy.

8. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete that information promptly.

Parents or guardians who believe their child has provided personal information to us should contact us at support@raceregs.ai.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated Privacy Policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you of material changes via email or through our Services
• For significant changes, provide 30 days' notice before they take effect

Your continued use of our Services after changes take effect constitutes acceptance of the updated Privacy Policy.

For privacy-related inquiries, we will respond within 30 days of receiving your request.

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Last updated: September 2025

Contact us: support@raceregs.ai